Terms of Service
Last Updated: 6 July 2026
1. Acceptance of These Terms
These Terms of Service (“Terms”) govern your use of the Leadaro website and any services provided by Leadaro (“we”, “us”, “our”).
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our website or services.
2. About Us
Leadaro is a UK-based digital marketing and lead generation agency providing services including, but not limited to:
- AI-powered lead management
- PPC advertising
- Search Engine Optimisation (SEO)
- Website design and development
- Content marketing
- Email marketing
- Marketing automation
- CRM integrations
- Lead generation services
For enquiries, contact:
Email: info@leadaro.co.uk
Address: [Your Business Address]
3. Our Services
We provide marketing and digital services designed to help businesses generate enquiries and improve their online presence.
The exact scope of work, pricing, deliverables and timelines will be agreed separately in writing (including quotations, proposals, contracts or Statements of Work).
4. Client Responsibilities
When engaging our services, you agree to:
- Provide accurate and complete information.
- Supply any content, approvals or access required to complete the work.
- Respond to requests within a reasonable timeframe.
- Ensure you have the necessary rights to any materials you provide to us.
Delays in providing required information may affect project timelines, and we shall not be responsible for delays caused by the client.
5. Fees and Payment
Unless otherwise agreed in writing:
- All fees are quoted in Pounds Sterling (£).
- Invoices must be paid within the agreed payment terms.
- Late payments may result in suspension of services.
- We reserve the right to charge statutory interest and recovery costs on overdue invoices in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
6. Intellectual Property
Unless otherwise agreed in writing:
- Leadaro retains ownership of all methodologies, software, templates, automation systems, tools and proprietary processes developed by us.
- Upon full payment, ownership of bespoke website content or design created specifically for the client will transfer to the client unless otherwise agreed.
- Third-party software, themes, plugins, licences and stock assets remain subject to their respective licence terms.
7. AI Services
Where our services include artificial intelligence, automation or AI-powered assistants:
- AI-generated outputs are provided as a business tool and should be reviewed before use.
- We do not guarantee that AI responses will always be accurate, complete or suitable for every situation.
- Clients remain responsible for reviewing and approving any AI-generated content before publication or implementation.
8. No Guarantee of Results
While we use industry best practices and proven marketing strategies, we cannot guarantee:
- Search engine rankings
- Advertising performance
- Lead volumes
- Sales
- Revenue
- Return on investment
- Website traffic
- Business growth
Marketing performance depends on many factors outside our control, including market conditions, competition, advertising platforms and client responsiveness.
9. Third-Party Platforms
Our services may involve third-party providers including:
- Microsoft
- Meta
- OpenAI
- CRM providers
- Website hosting companies
- Payment providers
We are not responsible for outages, policy changes, pricing changes, account suspensions or other actions taken by third-party providers.
10. Website Use
You agree not to:
- Use our website for unlawful purposes.
- Attempt to gain unauthorised access to our systems.
- Upload malicious software or harmful code.
- Copy or reproduce website content without permission.
- Interfere with the operation or security of the website.
We reserve the right to restrict access where misuse is suspected.
11. Confidentiality
Both parties agree to keep confidential information private unless disclosure is required by law or agreed in writing.
12. Limitation of Liability
To the fullest extent permitted by law:
- Leadaro shall not be liable for any indirect, consequential or incidental loss.
- We shall not be liable for loss of profits, revenue, business opportunities or goodwill.
- Our total liability arising from any claim relating to our services shall not exceed the total fees paid by the client for the specific services giving rise to the claim.
Nothing in these Terms excludes liability where it cannot legally be excluded under UK law.
13. Termination
Either party may terminate an ongoing service in accordance with any agreed contract or by providing reasonable written notice where no separate agreement exists.
Outstanding fees remain payable for work completed prior to termination.
14. Privacy
Your use of our website and services is also governed by our Privacy Policy and Cookie Policy.
15. Website Availability
We aim to keep our website available at all times but do not guarantee uninterrupted access.
We may suspend or withdraw the website temporarily for maintenance, updates or circumstances beyond our reasonable control.
16. Changes to These Terms
We may amend these Terms from time to time.
Any updates will be published on this page together with an updated “Last Updated” date.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Leadaro
Email: info@leadaro.co.uk
Address: [Your Business Address]